Studio Policy.

We ask you that you have arrived and checked in at the studio at least 10 minutes before your class time so that we know you are here. If you have not checked in with front of house by this time, bikes will be released to waitlisted and walk-in riders. Once the class has started you will not be able to enter the studio, so please ensure that you arrive with enough time to be changed and set up by the allocated start time of your class.

Classes are available on a walk-in basis but are subject to availability due to the priority of online reservations. Please note that we accept cash, credit or debit card payment methods.

Classes can be cancelled online up to 12 hours in advance. No-shows and late cancels will be charged AED 120 or AED 60 for the First Timers.

We understand life happens, if you are running a few minutes behind please call the studio so your bike is held.

Riders are notified via email, text or phone immediately if a spot opens up. Notifications depend on the preference set in profiles. If a rider receives a notification that they have made it into class we require a confirmation email OR phone call back.

Services are non refundable.